As investment property owners ourselves we understand the importance of service excellence.
Customer Service Standards and Guarantee
- Our property managers are dedicated to providing a personalised and professional customer service experience. We will handle all aspects of your residential investment in a timely and professional manner. Our promise is to respond to your calls or emails within 2 hours;
- We utilize our local knowledge and web marketing to find tenants quickly;
- We take great care to select the right tenant by making comprehensive reference checks;
- We communicate with you regularly keeping you fully informed on all important matters relating to the leasing and management of your property;
- We ensure your rental income is maximised by assessing market rental values;
- We believe in building strong relationships with tenants to minimize any adverse impacts from a rental arrears or maintenance perspective;
- We help you continue to build your investment portfolio through our strategic alliances with banking and finance institutions
Don't take our word for it - put us to the test!
Managing Director / Licensed Agent